Returns & Exchanges
We want you to love your GSI Outdoors apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure you stay comfortable and stylish on every adventure with the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
Receive Your Refund
Once our team inspects the returned garments, we will process your refund to your original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing